lovely club general terms and conditions

¿En qué consiste el club Lovely?
By joining the Etnia Cosmetics Lovely club, you can access discounts and additional benefits, such as participation in exclusive promotions and events in Etnia Cosmetic’s physical stores and online store (www.etniacosmetics.com).
¿Quién puede pertenecer al club Lovely?
¿Cómo se puede formar parte del club Lovely?
Tarjeta Lovely Etnia
Titularidad y Comunicación
Obligaciones
Uso y funcionamiento
Cancelación
Modificación de condiciones
Ley Aplicable y jurisdicción

lovely club general terms and conditions

¿En qué consiste el club Lovely?
By joining the Etnia Cosmetics Lovely club, you can access discounts and additional benefits, such as participation in exclusive promotions and events in Etnia Cosmetic’s physical stores and online store (www.etniacosmetics.com).
¿Quién puede pertenecer al club Lovely?
Any natural person, of age, or authorised minors represented by their parents, guardians or legal representatives, with the exception of freelance workers who obtain products from Etnia Cosmetics for commercial or professional purposes.
¿Cómo se puede formar parte del club Lovely?
The Etnia Lovely Club is governed by the General Terms and Conditions presented in this contract, to which the member indicates their consent and compliance. The Lovely Club card can only be issued through:

- Physical store (Etnia Cosmetics stores and stores located in El Corte Inglés): upon making a purchase, you will be offered the club card. You must read the General Terms and Conditions, provide the personal details requested and accepted the General Terms and Conditions by signing the document that the staff member provides to the member. You will be issued a copy of this.

A copy of these General Terms and Conditions is made available for the interested party in any physical store and on the Etnia Cosmetics website: www.etniacosmetics.com.

Identification of a member of the Etnia Lovely club in any purchases made will imply knowledge and acceptance of this contract. The owner of the Etnia Lovely club is the company Etnia Dreams S.L., with registered address at Plaza Ayuntamiento 6-8º- pta 15. Telephone: 963523929. Spanish Tax ID B98441884.
Tarjeta Lovely Etnia
The Etnia Cosmetics card, also known as the Etnia Lovely Card, is a loyalty card that allows you to benefit from discounts, promotions and special actions as part of the Etnia Lovely operation, in all Etnia points of sale and on the online store www.etniacosmetics.com.
Titularidad y Comunicación
The assignment of a member number is personal and non-transferrable, in the name of the of-age natural person, or authorised minor represented by their parents, guardians or legal representatives. All communications made between Etnia Dreams S.L. and the member via www.etniacosmetics.com, text, email, phone, Customer Service Centre and/or letter will be considered valid. All communication will be necessary for the proper functioning of the club, with the member being able to withdraw from these by unsubscribing from the club, through communication emailed to lopd@etniacosmetics.com.
Uso y funcionamiento
The member will identify themselves every time they make a purchase in any Etnia store, presenting the Etnia Lovely card or their ID.
In case of returns, they will need to present the purchase receipt or identify themselves as a member, as indicated in the paragraph above.
Cancelación
In case of non-compliance with any of the obligations provided by law or in this contract, Etnia Dreams S.L. may cancel the Etnia Lovely card, with the member undertaking to return this upon first request. The member may, in turn, cancel at any time, communicating said decision to Etnia Cosmetics, via web or email (lopd@etniacosmetics.com) and attaching a copy of their ID. The cancellation of the Etnia Lovely Card will imply the member’s loss of all rights relating to its use, and Etnia Dreams S.L. reserves the right to cancel and/or modify the content, purpose and conditions of the Etnia Lovely Club at any time.

The information provided forms part of the Etnia Cosmetics database and may not be transferred to third parties. The consumer may exercise their right to the deletion of their data by contacting Etnia.
Modificación de condiciones
Etnia Dreams S.L. may modify these conditions, communicating this to members. If the member is not in agreement with said changes, their card will be cancelled in accordance with that indicated in the point above. Confidentiality.

The personal information provided through the request will be collected in the Etnia Cosmetics database for use regarding the development of this contract, which includes the delivery of advertising or promotional communications from Etnia Cosmetics regarding their products, through any medium (letter, phone, fax, text or any electronic medium).

In order to enjoy the benefits of the Etnia Lovely Club, the user must fill in a form with the requested personal information. Failure to complete any of the fields requested may result in the user not being able to obtain the Etnia Lovely card.
Ley Aplicable y jurisdicción
These General Terms and Conditions are subject to Spanish legislation. The parties submit, at their choice, for the resolution of disputes and waiving any other jurisdiction, to the judges and courts of Spain, which may be those of the member’s place of residence or those situated in the territory in which the registered address of the Etnia Dreams S.L. headquarters is located.
Obligaciones
Any member of the Etnia Lovely club undertakes and is obligated to:

  1. Guarantee the proper use of the promotion in the interests of transparency and respect for the Etnia brand image.
  2. Respect and comply with the General Terms and Conditions of the Etnia Lovely Club contained in this contract.
  3. Identify themselves as a club member during the purchase process, by means of an accrediting document (Etnia Lovely Card or ID).
  4. Notify Etnia of the theft or loss of the Card.
  5. Notify Etnia of any changes to the personal details initially indicated, particularly with regard to contact details (email address and phone number).
  6. Not transfer member rights to any person other than the holder.


Etnia Cosmetics undertakes and is obligated to:
  1. Cancel the card upon the holder’s request, as indicated in section 8 of these conditions, through the email address lopd@etniacosmetics.com..
  2. Maintain the confidentiality of personal data provided with the Etnia Lovely Club membership request, as well as any updates thereto, as indicated in section 10 of these conditions.
  3. Provide information to members regarding new updates and modifications that may affect the functioning and conditions of said Club.
secure shopping
  • Various payment methods

    Visa and mastercard, paypal, bizum
    Payment in installments in 3, 6 or 12 months

  • Free shippings

    From 30€ (peninsula, Baleares and Portugal)
    From 60€ (Canarias, Ceuta and Melilla)
    Lovely clients from 20€
    EU - consult in general conditions

  • Ships in 24-48h* from 4.20

    It can be extended up to 5 bussiness days in
    promotion and post promotion periods.
    Shipments to the US